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    Bob Thompson Talks About How to Improve Customer Loyalty

    Bob Thompson Talks About How to Improve Customer Loyalty

    FromAmazing Business Radio

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    Bob Thompson Talks About How to Improve Customer Loyalty

    FromAmazing Business Radio

    ratings:
    Length:
    34 minutes
    Released:
    Aug 8, 2016
    Format:
    Podcast episode

    Description

    Shep Hyken speaks with Bob Thompson, speaker, author and CEO/founder of the research and publishing firm CustomerThink, about his latest book, “Hooked on Customers: The Five Habits of Legendary Customer-Centric Companies.” Bob also shares some best practices for customer service and what is necessary to ensure a successful customer service strategy. If you want to create more customer loyalty (and who doesn’t), you can’t miss this episode!
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    Released:
    Aug 8, 2016
    Format:
    Podcast episode

    Titles in the series (100)

    Amazing Business Radio features customer service expert and New York Times bestselling author Shep Hyken who interviews leading business professionals and other customer experience experts. Each guest shares tips and insights on how to succeed in business. The bright business minds featured on Amazing Business Radio come from all over the world and include viral video stars, corporate CEOs, bestselling authors, thought leaders, and many other inspiring personalities. The show covers a variety of topics related to customer service and customer experience and will provide answers that listeners need to know in order to take their success to the next level. Amazing Business Radio airs every week on, itunes, Soundcloud, and other platforms and channels.