Top Takeaways:-      You don’t need to have an out-of-the-ordinary or “exceptional” background to do exceptional things in business and your life.
-      Business has the potential to be the most powerful force for good in the world. It begins with companies truly caring about their people.
-      The most important thing for any business is to develop a sustainable business model in which people feel valued.
-      Many businesses make the mistake of only caring about numbers. Leaders instead should care about their people, making them the number one priority.
-      Create a work environment where people feel safe and valued. Give them hope for the future. That will make them feel engaged and give them the desire to contribute.
-      A leader’s job should be to help the people they have the privilege of leading grow and develop in line with the company’s vision.
-      Customers ultimately benefit from the good treatment of employees. If you take care of your employees, they will take care of their customers.
-      Find ways to make work fun. Fun is an excellent motivator that increases employee engagement and productivity.
-      The way employees are treated at work affects their behavior outside of work. Therefore, it is a leader’s responsibility to take the best care of the people within their stewardship. This has the potential to make the entire world a better place.
-      For more from Bob Chapman, check out his appearance on Shep’s TV show, Be Amazing or Go Home.
Quote:“Business could be the most powerful force for good in the world if we simply cared about the people we have the privilege of leading.”
About:Bob Chapman is the Chairman and CEO of Barry-Wehmiller. He developed management practices known as “Truly Human Leadership” and co-wrote Everybody Matters: The Extraordinary Power of Caring for Your People Like Family.
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