Learn about one of the greatest CEOs of this generation sharing his final thoughts, the common path to uncommon success, and a listener takes on customer reviews -- every last one of them. Bite-Sized Delight From the Episode: • From Earth’s Most Customer-Centric to Earth’s Best Employer/ Safest Place to Work - Amazon commits to delivering remarkable employee and environmental experiences in the future. • The Path Forward is Clear - John Lee Dumas’ book, The Common Path to Uncommon Success provides a 17 step plan for financial freedom and fulfillment. • Reply to Every Review - From Good to Bad and Everything In Between - Experience This! listener Rosina Cavano shares how replying to bad reviews turns unhappy customers into raving fans. Are You Looking for Things We Referenced? • Jeff Bezos Final Letter to Amazon Shareholders • The Common Path to Uncommon Success: A Roadmap to Financial Freedom and Fulfillment - by John Lee Dumas • Solvvy - The Next-Gen Chatbot • Fuse Lenses Find a full transcript of the show at: http://ExperienceThisShow.com. See you next week!