51 min listen
174. Joey Coleman — Never Lose a Client Again: Creating Memorable Experiences to Gain an Advocate for Life [Encore Edition]
174. Joey Coleman — Never Lose a Client Again: Creating Memorable Experiences to Gain an Advocate for Life [Encore Edition]
ratings:
Length:
49 minutes
Released:
Jun 22, 2023
Format:
Podcast episode
Description
Joey Coleman is an expert when it comes to helping organizations retain their best clients and turn them into raving fans for life — but he wasn’t born this way. In fact, Joey learned his communication skills in the courtroom as a trial attorney.
On this episode of The Game Changing Attorney Podcast, Joey and Michael sit down to discuss:
Why attorneys are built for delivering a world-class client experience
How to stop clients from feeling buyer’s remorse
The importance of attracting, attaining, and retaining clients for life
Links & Resources
Episode Shownotes
Frederick Reichhelt
American Bar Association
Never Lose a Customer Again by Joey Coleman
Ritz-Carlton
On this episode of The Game Changing Attorney Podcast, Joey and Michael sit down to discuss:
Why attorneys are built for delivering a world-class client experience
How to stop clients from feeling buyer’s remorse
The importance of attracting, attaining, and retaining clients for life
Links & Resources
Episode Shownotes
Frederick Reichhelt
American Bar Association
Never Lose a Customer Again by Joey Coleman
Ritz-Carlton
Released:
Jun 22, 2023
Format:
Podcast episode
Titles in the series (100)
5 — Chris Voss — FBI Negotiation Tactics for Business and Life: Chris Voss, former Lead International Kidnapping Negotiator for the FBI, and current CEO and The Black Swan Group, has had an action-packed career. He started out as a beat cop in New York City and moved laterally into hostage negotiations, thanks to his insatiable attitude to learning, and his insightful understanding of the human condition. by The Game Changing Attorney Podcast with Michael Mogill