In this episode, we have Andy speak about how confusion and delay may hurt businesses. He points out that these are part of life and businesses because of the constant change but we can definitely minimize its impact and experience the best results.   Listen in now and learn how to minimize the impact of confusion and delay.   Quotes:   “Confusion and delay hurt business.” “Confusion And Delay Happens Because We Let Negatives Live, Where There Should Be Positives.” “We Don't Actually Remove Those Negatives, We Must Add Positives In Their Place.”   Show Notes:   (00:00) Podcast Intro (00:27) If You Need Help Creating A Set Of Values, You’re Welcome To Sign For A Complimentary Course At https://theconsultingplaybook.com/values  (01:19) Confusion And Delay Hurt Businesses (04:42) What Causes Confusion And Delay (06:10) Filling The Lack With Positive Inputs    (07:05) Life And Business Is Constantly Changing And Confusion And Delay Is Part Of It (08:25) Minimizing The Impact Of Confusion And Delay  (09:12) Andy’s New Book The Trust Paradigm Is Available On Amazon And Other Book Retailers