11 min listen
Season 5. Episode 15: The Empathy Gap : Michelle Huff, CMO, UserTesting
FromCMO Insights
ratings:
Length:
18 minutes
Released:
Sep 23, 2020
Format:
Podcast episode
Description
In this episode of CMO Insights, Jeff Pedowitz sits down with Michelle Huff, CMO of UserTesting
Michelle talks about Focusing on the empathy gap and the customer journey,
Brands building a connection with emotion and why most companies do not focus on their existing customers as much as they should.
Connect with Jeff on LinkedIn - https://www.linkedin.com/in/jeffpedowitz/
Learn more about The Pedowitz Group https://www.pedowitzgroup.com/
Learn more about your ad choices. Visit megaphone.fm/adchoices
Michelle talks about Focusing on the empathy gap and the customer journey,
Brands building a connection with emotion and why most companies do not focus on their existing customers as much as they should.
Connect with Jeff on LinkedIn - https://www.linkedin.com/in/jeffpedowitz/
Learn more about The Pedowitz Group https://www.pedowitzgroup.com/
Learn more about your ad choices. Visit megaphone.fm/adchoices
Released:
Sep 23, 2020
Format:
Podcast episode
Titles in the series (100)
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