26 min listen
A Short Break + What’s Next
FromThe CX Cast
ratings:
Length:
3 minutes
Released:
Jun 27, 2023
Format:
Podcast episode
Description
We’re off this week, but here’s a peek into some of our upcoming episodes!
The post A Short Break + What’s Next appeared first on The CX Cast ® by Forrester.
The post A Short Break + What’s Next appeared first on The CX Cast ® by Forrester.
Released:
Jun 27, 2023
Format:
Podcast episode
Titles in the series (98)
265: Assurant – How To Structure CX In A Decentralized Organization: Choosing how to organize and operate a customer experience (CX) team depends on many factors, including the business’s maturity, goals, structure, and culture. In this episode we’re joined by Deborah Cornwell, by The CX Cast