10 min listen
"It's my fault!", whew, that feels good
"It's my fault!", whew, that feels good
ratings:
Length:
10 minutes
Released:
Jul 21, 2021
Format:
Podcast episode
Description
Many wedding and event pros think that taking responsibility for mistakes, especially those out of their control, makes them seem weak. That couldn’t be further from the truth. Accepting responsibility is actually a sign of strength. After all, when you’re the customer, do you like businesses to pass the buck or try to lay blame on you when things go wrong? I’ll bet you don’t. Listen to this 9-minute episode and hear how you can show your strength when something goes wrong, and still make the customer happy!If you have any questions about anything in this, or any of my podcasts, or have a suggestion for a topic or guest, please reach out directly to me at Alan@WeddingBusinessSolutions.com or visit my website Podcast.AlanBerg.com Please be sure to subscribe to this podcast and leave a review (thanks, it really does make a difference). If you want to get notifications of new episodes and upcoming workshops and webinars, you can sign up at www.ConnectWithAlanBerg.com My new book: “Stop Selling and Help Them Buy Weddings & Events” is out now!It’s the book you helped me write, by asking for things that weren’t already in my other books. Get your copies today!Paperback:
Released:
Jul 21, 2021
Format:
Podcast episode
Titles in the series (100)
Can you raise your prices now? by Wedding Business Solutions