In this week's Quick Fire Friday (QFF) episode, Rob interviews Sally Murfet, Chief Inspiration Officer of Inspire AG. She runs a business advising agribusinesses and farms across Australia, focusing on leadership, team development, and succession planning. With her extensive background in agriculture, she's now in the people space, helping businesses thrive. In one of Sally's case studies, she shared a powerful example of a client facing performance and conduct issues with an employee. After an in-depth investigation, Sally discovered that the employee had challenges with reading and writing, affecting their communication and performance. By adapting how they communicated and offering support, the business retained the employee and improved productivity significantly. So, the critical takeaway from Sally's story is to engage with your employees, understand their perspectives, and address any barriers or challenges they might face. Building a solid team with trust, respect, and support will shape your company's culture and lead to success. Ready to dive deeper into this topic? Tune in to this week's podcast episode, where we tackle small-business owners' pain and mistakes in recruiting and hiring team members. Link to listen now! Take advantage of this game-changing insight. ?   ___________________________________________________________________________     Quotes:   “Without a team of people who know, trust, respect, and support each other, you just happen to be a group of individuals that work for the same business.” — Sally Murfet.   “Focus on the culture and all else will take care of itself.” — Sally Murfet.    “Communication is behavior too. If you've got somebody that's been performing well in your business, and then suddenly things are going pear-shaped, perhaps there's an underlying reason around that.” — Sally Murfet.   “People are the mess and the magic of running a small business.” — Sally Murfet.   “Tailor how you communicate and engage with your employees.” — Sally Murfet.     __________________________________________________________________________