Some contractors are concerned with the state of the industry...but not Ken Goodrich! Now Chairman of Goettl, To The Point legend KG and host Chris Yano talk about what contractors of all sizes can do to compete even in an unstable market with less demand and higher competition. Listen now!YouTube | Instagram | Facebook | TikTok2:45 Comparing business models3:07 Pantheon 20234:17 Kens new position in Goettl6:15 reflection of running a business6:54 The importance of recruiting great leaders in your business9:17 transitioning from a leader in your business to a chairman role12:00 building a machine of profits and revenue14:40 the fundamentals of building your business16:40 tech enabled business model20:05 The “Art work” of an entrepreneur22:00 succeeding in an unstable market25:50 Your brand story27:10 hyper focus on your community29:57 not worrying about this recession35:30 the average book rate from your csr team41:30 One thing to do to improve your business is sit inside the call center44:49 Service World Expo46:15 Being a constant learner in your industry53:02 Smart AC56:53 Everservice1:03:20 Closing