SalesForce is the quintessential San Francisco SaaS platform, has a market cap of $55 billion, and an employee population of 19,000 employees. A workforce of this size and diversity poses some challenges in terms of people analytics but their rockstar Senior Director of Employee Success - Ernest Ng - comes on the podcast to share some of his insight around how they prioritize different initiatives and where they focus their attention in order to help get their sales team up the learning curve more quickly. Hear about some of the cool changes they're piloting and maybe you'll find a few nuggets that you can apply to your own organization.