30 min listen
Ep. 44: Nailing Net Promoter at Habitat for Humanity
Ep. 44: Nailing Net Promoter at Habitat for Humanity
ratings:
Length:
47 minutes
Released:
Jun 25, 2015
Format:
Podcast episode
Description
Ann Goggins Gregory and Mark Andrews of Habitat for Humanity discuss their efforts to pilot the Net Promoter System with volunteers (9:27), the surprising clarity that open-ended questions can provide (16:00) and the complexities that come with running a major nonprofit (30:00).
Released:
Jun 25, 2015
Format:
Podcast episode
Titles in the series (100)
Ep. 1: The godfather of loyalty: Fred Reichheld discusses employee engagement and innovation. by Customer Confidential: Untold Stories of Earned Growth