42 min listen
Ep. 4 – People, stories, data, and delight – get real for success in omnichannel teams – Gina Balarin
Ep. 4 – People, stories, data, and delight – get real for success in omnichannel teams – Gina Balarin
ratings:
Length:
34 minutes
Released:
Nov 27, 2019
Format:
Podcast episode
Description
Gina Balarin – content marketer by profession, story-teller by passion – helps organisations tell their customer's stories better. Stories inherently transcend channels and departments by addressing to overall brand/customer relationship. And customers can’t tell really good stories if they haven’t good experiences across all stages of the customer lifecycle and across all channels. So, who could be a better interviewee for the Omnichannel Podcast?
Released:
Nov 27, 2019
Format:
Podcast episode
Titles in the series (40)
Ep. 3 – Interview with Margot Bloomstein on Trust and Digital Transformation – Margot Bloomstein: Margot Bloomstein and Noz Urbina explore how building audience relationships based on trust starts from inside the organisation, and how digital transformation doesn't always mean disruption. More on https://OmnichannelX.digital Twitter:@OmniXconf Ma... by Omnichannel by OmnichannelX