Designing and building a sustainable passive house is a powerful moment for all involved - the client, the architect, and the planet. For the owners the process is deeply personal and emotional, with layers of financial impacts and the significant time investment involved. For architects the key is to talk in a way that clients can hear them, and listen in a way that they can hear their clients*. For both the architect and the client the first few conversations set the stage for what comes next. Join us in this interview with Graham Irwin of Essential Habitat where we unpack the seemingly simple question: How does effective communication between the client and the architect happen? The answers may surprise you.  “Designing a home is an incredible opportunity, let’s ensure the results are extraordinary”-Graham Irwin, Essential Habitat*with respect and appreciation to the amazing parenting book