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S2 E7 Tony Saldanha (skill = Use Cases)

S2 E7 Tony Saldanha (skill = Use Cases)

FromCustomer Insight Leader podcast


S2 E7 Tony Saldanha (skill = Use Cases)

FromCustomer Insight Leader podcast

ratings:
Length:
49 minutes
Released:
Jan 19, 2024
Format:
Podcast episode

Description

For episode 7 of season 2, I am very excited to welcome my new guest, Tony Saldanha.
Tony is the CEO & co-founder of Inixia, a global standards and certification body for the Shared Services industry. Before that, he ran Procter & Gamble’s famed multi-billion-dollar Global Business Services (GBS) division and IT operations across every region. So, he comes to us with a wealth of commercial & senior leadership experience.
Importantly, Tony has also put his time into educating others and is the author of an excellent book on leading digital transformations, called “Why Digital Transformations Fail” and more recently the co-author of a new book: “Revolutionizing Business Operations: How to Build Dynamic Processes for Enduring Competitive Advantage”.
In our conversation, we explore both lessons from those books (and Tony's career) as well as what these mean for data leaders. What could it mean for data leaders to focus on processes not just data products? Why should data leaders see their main calling as delivering use cases?
Plenty of wisdom for data professionals with all levels of experience. Well worth considering Tony's challenge to not be a bureaucrat but rather transform your processes to change your team & organisation.
Released:
Jan 19, 2024
Format:
Podcast episode

Titles in the series (79)

Helping you through the morass of language & hype surrounding Data Science, Analytics & Customer Insight. Each episode is an interview with a leader who is really delivering value from data. (Our music is "Being Happy" from Purple Planet Music)