Hayley Tuller is a United States Navy veteran, having served for 20 years as an Aircrewman, building deep technical knowledge and leadership expertise that has shaped an incredible Salesforce career transition. She is co-founder of Salesforce consultancy Navigators, is 12x Salesforce certified, and advocate for Veterans transitioning to tech supporting organizations like Trailhead Military and Merivis. Jack and Hayley talk about Hayley’s transition to Salesforce, focussing on the technical skills, learning methods, and leadership lessons that make veterans an asset to organizations and communities post-service. They discuss what civilian organizations should look for, and how they can make the most of the community of veterans out there transitioning to tech. Hayley also dives into some of the methods learnt in the military that have helped her become a successful Salesforce Consultant and Architect, including Operational Risk Management, a checklist mentality, and training for leadership, and how this applies to DevOps. Useful links for key themes in this episode:- The business case for Salesforce backup to mitigate operational risk - Salesforce deployment best practices - How to measure your Salesforce DevOps performance- Salesforce Military- MerivisConnect with Hayley LinkedIn X/TwitterConnect with JackLinkedInX/TwitterPodcast produced and sponsored by Gearset, the complete Salesforce DevOps platform. Try Gearset free for 30 days.