Faced with the changing demographics of a community coupled with a struggle to repay borrowed secondary capital from the U.S. Treasury, leadership at North Side Community Federal Credit Union knew a merger was in their future. But they wanted to make sure the merger took place on their own terms. “We felt our legacy was really important and we didn’t want to see that go away,” says Sarah Marshall, former CEO of the $9 million asset credit union. “We wanted to make sure we were proactive and had room to leverage everything we built.” Marshall discusses North Side Community Federal Credit Union’s recent merger with Great Lakes Credit Union, what it means for the former credit union’s members, organizational culture, how to navigate change, and more in this episode of the CUNA News Podcast.