How do you separate personal belief and scientific fact when crafting your message? This week Stephen Forzato shares how his experience as an undercover officer impacted his ability to navigate the delicate terrain of personal belief, addiction, and community support. Listen in as Laura and Stephen discuss the difference between educating someone experiencing addiction and the families providing support, as well as how Stephen used communication techniques to save his life while working undercover.
 
Here are a few things you’ll learn during this conversation:

How to educate your audience while considering beliefs and attitudes
How controlled substances impact the ability to communicate with and influence individuals
When to separate audience members for a greater impact
The importance of engaging and asking questions to motivate action
How to facilitate conversations about frustrations in a productive way

 
During the 24-Hour Challenge, Stephen asks you to verbally reward an employee or family member, giving them recognition for what’s going right.
 
About Stephen Forzato:
 
With more than three decades of experience, Forzato is an expert in the opioid epidemic and has served as a consultant to the Pennsylvania Attorney General’s investigation of pharmaceutical manufacturers and oversaw investigations involving unlawful proscribing. He has briefed and trained numerous groups of community members, including educators, corporate executives, and medical professionals, on current substance use disorder trends and identifying addiction in the workplace. He received his master’s in criminal justice, intelligence, and analysis from Saint Joseph’s and a bachelor’s in administration of justice from Pennsylvania State University.
 
You can connect with Stephen in the following ways:
Website: https://www.sju.edu/centers/center-addiction-and-recovery-education
Email: care@sju.edu
 
To learn more about Dr. Laura Sicola and how mastering influence can impact your success go to https://www.speakingtoinfluence.com/quickstart and download the quick start guide for mastering the three C’s of influence.
 
You can connect with Laura in the following ways:
 
LinkedIn: https://www.linkedin.com/in/drlaurasicola
LinkedIn Business Page: https://www.linkedin.com/company/vocal-impact-productions/
YouTube: https://www.youtube.com/channel/UCWri2F_hhGQpMcD97DctJwA
Facebook: Vocal Impact Productions
Twitter: @Laura Sicola 
Twitch: https://www.twitch.tv/vocalimpactproductions
Instagram: @VocalImpactProductionsSee omnystudio.com/listener for privacy information.See omnystudio.com/listener for privacy information.