Our partners at PushPress recently hosted a webinar, where we outline 5 Essential actions for a Thriving Youth Program.In this five part series, we will discuss each of those five actions in short under 18 minutes episodes. In the 5th episode, we discuss the details of the Customer relationship in Youth Fitness Programs and how communication and actions differ from Adult Programs.Episode Highlights:1. 1:15 Customer v. Client2. 2:19 Understand the Goals of both Customer & Client2. 3:14 Scheduling Communication Systems, consistent and relevant to the Goals of both3. 4:41 Drip education to parents to increase retention4. 6:26 Three takeaways- Gather Customer & Client Goals, Maintain the relationship with great communication, and communicate success with "Bright Spots"Find Brand X® programming here:https://thebrandxmethod.com/featured-partners/https://www.pushpress.com/partners/brand x methodFind Brand X® Youth Specific Education here:https://thebrandxmethod.thinkific.com/collectionsHashtags and links:#parentsascustomers#youthfitnessworkouts#kidsworkouts#teenworkouts#youthfitnessprogramming#youthgyms#kidsgym#youthprogramsuccess#youthathletics#theyouthfitnesspodcast#youthsport#functionalfitnessyouth#thebrandxmethod#theyouthfitnesspodcast#BrandXYouthProgramming#theathletecoachnetworkhttps://www.instagram.com/theacn.app/#jeffandmikkimartin