32 min listen
Process vs Platform with Harshdeep Garg and Raghuveer Moorthy
FromBreak Point
ratings:
Length:
34 minutes
Released:
Jun 14, 2023
Format:
Podcast episode
Description
Regardless of the process you are trying to automate, it's likely that you are migrating from another system, be it Excel, email, or a legacy application. In this episode we have two subject matter experts that discuss the importance of modifying the process vs. modifying the platform to maximize your outcomes and minimize your risks. Topics
00:00 Welcome/Introduction
04:59 Overview
09:10 Developer awareness
12:24 Examples
15:19 What works
17:21 Business smart customization and the customization register
23:05 Metrics
24:44 Where to find out more
27:48 Balancing the transformation
31:07 Contact info
31:52 Outro
Links
LinkedIn: Raghuveer Moorthy
LinkedIn: Harshdeep Garg
Check out the other ServiceNow podcasts.See omnystudio.com/listener for privacy information.
00:00 Welcome/Introduction
04:59 Overview
09:10 Developer awareness
12:24 Examples
15:19 What works
17:21 Business smart customization and the customization register
23:05 Metrics
24:44 Where to find out more
27:48 Balancing the transformation
31:07 Contact info
31:52 Outro
Links
LinkedIn: Raghuveer Moorthy
LinkedIn: Harshdeep Garg
Check out the other ServiceNow podcasts.See omnystudio.com/listener for privacy information.
Released:
Jun 14, 2023
Format:
Podcast episode
Titles in the series (100)
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