[00:00:20] Keith: And I brought in Steven Petrilliac who manages our nursery and we were talking about all the number of things that people are bringing in this summer leaves and brown spots on them and insect problems and plants that have been overwatered and underwatered. So we thought we would talk about that today and give people options as far as what they can do. [00:00:55] One of the things that we always recommend doing is taking pictures, bringing in samples. We can usually diagnose a problem. And then make recommendations as far as how to rectify that. What kind of things have you been seeing in the nursery, Steven? [00:01:07] This time of year, we're seeing a lot of fungus and disease bacteria. Viruses can be another issue. There's a lot of stressors right now, we go through one of the driest Springs on record to now, I think 10 or 11 inches above what the average is, which can really get plants stressed out and confused. [00:01:24] So a lot of the pictures people are bringing in yellowing leaves, spots on leaves dropping off trees. And I think a lot of the causes are. Related to the weather conditions under fertilizing or over-fertilizing is another issue that can lead to those problems. [00:01:39] We always recommend either bringing in cuttings or sending us pictures or bringing in pictures. We can properly diagnose the issue give them the right treatment and go from there.  [00:01:49] Keith: One of the things that, we've talked about a number of times is watering issues over-watering, and under watering and how, it sounds like we're clueless when people ask, if, we think it was overwatered or underwater, and it's the same kind of. Look over water, the plant doesn't have oxygen and takes up water. [00:02:04] So it does have a drought. You're sitting there looking at a plant and it's sometimes it's, it's just it questions and just be able to figure out. Exactly the issue is, but right now over-watering is always one of those things. It's a little harder to rectify because it's more of a planning issue, a height that the plant, elevating the plant in the ground. [00:02:22] Sometimes it's raising that plant up or diverting water from around that plant. With heavy clay, it's almost like having a bowl and you get that plan in there and it's hard to have that water to drain off.  [00:02:33] Steven: And I think a big factor too, is, a lot of times customers can come in with issues and they feel like they might need to be defensive. [00:02:41] The biggest thing for me is for them to be completely honest about whatever the issue is. So if we ask, how often you're watering, tell us the truth right off the bat. We want the customer to be successful with everything. Whether it's a plant that they got from us or they didn't get from us. [00:02:56] So a lot of times they'll try to find a way to tell you that they're watering it the way that they think you want them to water it. So they'll tell you they've watered it, two or three times a week. And then, the next thing is well, how long are you watering it for, do you go out there and spray it with a sprinkler for a few minutes, or especially newly planted plants need to be deeply watered less often as opposed to constantly watering for short amounts of time, I feel like that's  [00:03:21] Joe: when I go to the dentist and he's have you been flossing? [00:03:23] I'm like, you see my mouth? Why do we gotta play this game, man?  [00:03:29] Keith: And you're like, yeah, I floss every day, twice a day. I floss in the morning. I philosophy lunch. We do get a lot of that. And it's, I think people want to do the right thing and they want to feel like they did the right thing, they don't want to be part of the failure in the process, but, educating people to water correctly or to plant correctly is what we're there for. And then when something's not working out, if they can bring in pictures and bring in cuttings, we've got like a huge staff of people. And if you're not in our neighborh