Recorded live at the 11th Annual Becker’s Healthcare CEO + CFO Roundtable, this episode features Sara Vaezy, Chief Strategy and Digital Officer at Providence. Here, she shares insights into her background & Providence, how healthcare providers are changing the consumer experience amid rising expectations, how her organization is looking at surveys as a way to collect & use patient data to better the patient experience, and more.This episode is brought to you by R1 RCM, a leading provider of technology-driven solutions that transform the financial performance of hospitals, health systems, and medical groups. R1 delivers proven, scalable operating models that power sustainable improvements to net patient revenue, while reducing operating costs. To learn how you can build a future-ready revenue cycle today, visit us at www.r1rcm.com/beckers