In this episode of the STR Data Lab podcast, Jamie Lane, Chief Economist at AirDNA, sits down with Catherine Ratcliffe, CEO of STR Benefits Consulting and Lost Together Stays. They discuss Catherine's role at the recent CanStays Alliance Conference held in Banff, Canada, where she curated content specifically for the Canadian short-term rental industry and facilitated discussions between national and local government officials and industry stakeholders.
Catherine reflects on her upbringing in Canada, highlighting the cultural and political landscape that shaped her views. She shares personal stories that led her into the short-term rental industry, emphasizing the significance of creating memorable experiences for her family and guests. The conversation explores the complexities of organizing conferences and engaging with government officials, addressing challenges like regulatory changes and enhancing collaboration within the industry.
The discussion also touches on the advocacy and community engagement roles of companies like Airbnb, with Catherine commending their initiatives in human trafficking prevention and disaster relief. Looking forward, they discuss anticipated developments in the industry, including new regulations and the potential return of the CanStays Conference in 2025.
Catherine also highlights the need for employers to stay abreast of evolving regulations and provide robust support for their employees. Whether managing properties or hiring contractors, she stresses the importance of understanding state-specific regulations and offering suitable benefits to ensure compliance and retain valuable team members.

You don’t want to miss this episode!

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Episode 80