133 Employee Engagement Is Terrible. Why It Matters and What Can Be Done.

Do we really need a retrospective every sprint? by The Humanizing Work Show

Does Everything in our Backlog need to be a User Story?: In this episode, Richard and Peter answer the question, “How do we know whether an item on our Product Backlog should be a User Story or a Task?” Episode page: https://www.humanizingwork.com/backlog-stories-vs-tasks/ Connect with Humanizing Work: https://twitter.com/HumanizingWork https://twitter.com/rslawrence/ https://twitter.com/tptman/ https://www.linkedin.com/company/humanizingwork https://www.facebook.com/HumanizingWork by The Humanizing Work Show

8 min listen

How Does A "User Manual For Me" Work In Practice?: In this episode, Richard answers a question from a friend in the non-profit world: “I came across a template for creating a ‘user guide for working with me.’ Are these used in the business world, and if so, do they work out in practice?” Episode page: https://www.humanizingwork.com/should-you-make-a-user-manual-for-me/ Connect with Humanizing Work: https://twitter.com/HumanizingWork https://twitter.com/rslawrence/ https://twitter.com/tptman/ https://www.linkedin.com/company/humanizingwork https://www.facebook.com/HumanizingWork by The Humanizing Work Show

6 min listen

Having Uncomfortable Conversations on a Team: In this episode, Richard and Peter answer the question: “We want to get better at having uncomfortable conversations on our team. We either avoid them or don’t handle them well. How can we improve at this?” Episode page: https://www.humanizingwork.com/having-uncomfortable-conversations-on-a-team/ Connect with Humanizing Work: https://twitter.com/HumanizingWork https://twitter.com/rslawrence/ https://twitter.com/tptman/ https://www.linkedin.com/company/humanizingwork https://www.facebook.com/HumanizingWork by The Humanizing Work Show

8 min listen

Mark Ethier, founder of iZotope: In this episode, Richard and Peter talk with Mark Ethier, founder of leading audio production software company iZotope. Even if you’ve never heard of iZotope, you’ve heard the results of their products—they’ve won Emmy, Oscar, and NAMM awards for their contributions to TV, film, and music production. Among other topics in this dense episode, Richard, Peter, and Mark discuss how iZotope went through different “stages” of Agile, what Mark has learned in two decades as a leader, how to develop managers, and the future of work and of music. Episode page: https://www.humanizingwork.com/mark-ethier-founder-izotope/ Connect with Mark: https://www.linkedin.com/in/markethier/ Connect with Humanizing Work: https://twitter.com/HumanizingWork https://twitter.com/rslawrence/ https://twitter.com/tptman/ https://www.linkedin.com/company/humanizingwork https://www.facebook.com/HumanizingWork by The Humanizing Work Show

86 min listen

Why the Effort to Humanize Work Is Worth It: Leading the kind of culture change that produces an engaged, empowered, human-centric organization can be exhausting and difficult. In this episode, Hart Shafer, the CEO of TheraSpecs, explains why it’s worth it. This is an excerpt from our Deep Dive episode on Hiring, check out the show notes for links to that full episode, which is packed with good ideas for anyone who leads or participates in the hiring process. Episode page: https://www.humanizingwork.com/why-the-effort-to-humanize-work-is-worth-it/ Connect with Humanizing Work: https://twitter.com/HumanizingWork https://twitter.com/rslawrence/ https://twitter.com/tptman/ https://www.linkedin.com/company/humanizingwork https://www.facebook.com/HumanizingWork by The Humanizing Work Show

6 min listen

Five Lessons in Career Development Peter Learned in his Career: This episode includes an excerpt from one of our monthly Humanizing Work Conference Alumni community sessions. In the session, Peter shared a 20 minute presentation about his circuitous career path and five lessons he’s learned along the way. Episode page: https://www.humanizingwork.com/5-lessons-in-career-development Connect with Humanizing Work: https://twitter.com/HumanizingWork https://twitter.com/rslawrence/ https://twitter.com/tptman/ https://www.linkedin.com/company/humanizingwork https://www.facebook.com/HumanizingWork by The Humanizing Work Show

20 min listen

Why Scrum works when it works: Peter and Richard are often asked: “Why do you guys like Scrum so much? It seems like a lot of meetings, and I see a lot of teams struggling with it. But you recommend it for a lot of situations, and it seems like you’ve thought a lot about it.” In this episode, they explain why Scrum works when it works and why it’s still their favorite approach for product development, including outside of software development. Episode page: https://www.humanizingwork.com/why-scrum-works-when-it-works/ Connect with Humanizing Work: https://twitter.com/HumanizingWork https://twitter.com/rslawrence/ https://twitter.com/tptman/ https://www.linkedin.com/company/humanizingwork https://www.facebook.com/HumanizingWork by The Humanizing Work Show

10 min listen

Vivian Rhoads on Agile Innovation for Consumer Packaged Goods: In this episode, Richard and Peter interview Vivian Rhoads, President of the Women’s Health business unit at Pharmavite. Vivian has adapted ideas and practices from agile software development to build highly-productive innovation teams in the vitamin and supplement space. Vivian’s work at Pharmavite reduced their cycle time for new innovations from a few years down to a few months and increased throughput from a 1 or 2 new products each year to a few dozen. This episode has great insights for anyone trying to take agile beyond the typical software context. Episode page: https://www.humanizingwork.com/agile-cpg-innovation-with-vivian-rhoads/ Connect with Humanizing Work: https://twitter.com/HumanizingWork https://twitter.com/rslawrence/ https://twitter.com/tptman/ https://www.linkedin.com/company/humanizingwork https://www.facebook.com/HumanizingWork by The Humanizing Work Show

66 min listen

The Problem with the Phrase "Don't Bring Me Problems, Bring Me Solutions": In this episode, Richard and Peter answer the question: “I was in a 1:1 with my boss and I shared a problem I was observing on the team. She reminded me of her motto: ‘don’t bring me problems, bring me solutions.’ The challenge was that I didn’t have a solution. Should I wait to share the problem until I’ve come up with a solution?” They also get into why managers shouldn’t say this, even if their intentions are good, and what to do instead. Episode page: https://www.humanizingwork.com/dont-bring-me-problems-bring-me-solutions/ Connect with Humanizing Work: https://twitter.com/HumanizingWork https://twitter.com/rslawrence/ https://twitter.com/tptman/ https://www.linkedin.com/company/humanizingwork https://www.facebook.com/HumanizingWork by The Humanizing Work Show

8 min listen

Deep Dive–A Breakthrough in Hiring: Hiring is hard everywhere. But it’s particularly challenging for human-centric organizations that want to hire for self-organization and collaboration. The differences between good and bad candidates are hard—or impossible—to determine from resume reviews and traditional job interviews. In this episode, Peter and Richard share a breakthrough hiring approach developed by their friends Hart Shafer and Annette Zinky of TheraSpecs. You’ll hear the story of how and why Hart and Annette developed a new way of hiring, and you’ll learn how to implement a similar method to transform your own hiring. Another client who just tried a little of this approach for a key position told us, “It felt like I suddenly had interviewing superpowers!” by The Humanizing Work Show

79 min listen

Measuring the Success of Agile Adoption: In this episode, Richard and Peter take on two related questions: “Can those Agile success surveys be believed?” and “How should we think about measuring the success of our own Agile adoption?” Episode page: https://www.humanizingwork.com/measuring-the-success-of-agile-adoption/ Connect with Humanizing Work: https://twitter.com/HumanizingWork https://twitter.com/rslawrence/ https://twitter.com/tptman/ https://www.linkedin.com/company/humanizingwork https://www.facebook.com/HumanizingWork by The Humanizing Work Show

12 min listen

Effective Sprint Reviews: In this episode, Richard and Peter dig into how to have an effective Sprint Review meeting. Great Sprint Reviews, achieve 3 goals and answer 3 key questions. Learn how do accomplish this on your team. (And discover why “Sprint Demo” is too limited a name for this meeting.) While this is explicitly Scrum-focused, it’s really about how to have a meeting to review a body of work as a team, whether you’re using Scrum or not. Episode page: https://www.humanizingwork.com/effective-sprint-reviews-episode/ Connect with Humanizing Work: https://twitter.com/HumanizingWork https://twitter.com/rslawrence/ https://twitter.com/tptman/ https://www.linkedin.com/company/humanizingwork https://www.facebook.com/HumanizingWork by The Humanizing Work Show

7 min listen

Couch to Running 45 Miles Across the Grand Canyon by The Humanizing Work Show

35 min listen

PO Board Overview–How to reduce stress and overwork for Product Owners: In this episode, Richard shares our favorite tool for helping Product Owners restore some sanity to their lives. The PO Board is a way to structure the Product Backlog so that the Product Owner knows exactly what to focus on, at what level of detail, and with which stakeholders on any given day. We’ve taught this approach to thousands of Product Owners, and they regularly report that it has been a huge help in bringing some order to a job that is too chaotic and stressful too often. Episode page: https://www.humanizingwork.com/poboard/ Connect with Humanizing Work: https://twitter.com/HumanizingWork https://twitter.com/rslawrence/ https://twitter.com/tptman/ https://www.linkedin.com/company/humanizingwork https://www.facebook.com/HumanizingWork by The Humanizing Work Show

19 min listen

What’s Management’s Job When Teams Are Empowered? by The Humanizing Work Show

7 min listen

The One Where Peter Apologizes to the CEO: In this episode, Peter tell the story of a time where his own reactive tendencies limited his effectiveness—in a big way—in an interaction with his CEO. Richard interviews Peter about what he learned from the experience, how he’d handle it now, and what advice he has for other leaders in challenging situations. Episode page: https://www.humanizingwork.com/peter-apologizes-to-the-ceo/ Connect with Humanizing Work: https://twitter.com/HumanizingWork https://twitter.com/rslawrence/ https://twitter.com/tptman/ https://www.linkedin.com/company/humanizingwork https://www.facebook.com/HumanizingWork by The Humanizing Work Show

16 min listen

How does my work as a developer change in Scrum?: In this episode, Richard and Peter answer the question: “Our team is adopting Scrum, how does my role (as a developer) change?” Obviously, you’ll be doing Scrum now and you weren’t before, but beyond the obvious, there are three big ways you can expect your work to change. Episode page: https://www.humanizingwork.com/developer-in-scrum/ Connect with Humanizing Work: https://twitter.com/HumanizingWork https://twitter.com/rslawrence/ https://twitter.com/tptman/ https://www.linkedin.com/company/humanizingwork https://www.facebook.com/HumanizingWork by The Humanizing Work Show

6 min listen

The Surgeon General Has Something to Say About Humanizing Work: In this episode, Richard and Peter look into a recent report from the US Surgeon General on “Workplace Mental Health & Well-Being” as well as the business media’s puzzling reporting on it. Spoiler alert: the Surgeon General has a lot to say about why making work fit humans matters and the mainstream business media can’t make sense of it. Episode page: https://www.humanizingwork.com/surgeon-general-report/ Connect with Humanizing Work: https://twitter.com/HumanizingWork https://twitter.com/rslawrence/ https://twitter.com/tptman/ https://www.linkedin.com/company/humanizingwork https://www.facebook.com/HumanizingWork by The Humanizing Work Show

7 min listen

Melissa Boggs: Changing the Rules for Work: In this episode, Richard and Peter talk with leadership coach and speaker Melissa Boggs. We dig into a range of topics, including her former role as Chief ScrumMaster at Scrum Alliance, the lesser-known challenges of leadership, coaching and being coached, and the ways the rules of work need to change to create more human-centric organizations. Episode page: https://www.humanizingwork.com/melissa-boggs-interview/ Connect with Humanizing Work: https://twitter.com/HumanizingWork https://twitter.com/rslawrence/ https://twitter.com/tptman/ https://www.linkedin.com/company/humanizingwork https://www.facebook.com/HumanizingWork by The Humanizing Work Show

71 min listen

The Healthy Way To Do Commitments & Accountability: Making clear commitments and having regular discussions about accountability is a hallmark of every successful organization and, outside of work, every successful relationship. In this episode, Peter covers how to make a commitment with integrity, how to honorably break or renegotiate a commitment when necessary, and how to have effective conversations about accountability. Episode page: https://www.humanizingwork.com/commitments-accountability/ Connect with Humanizing Work: https://twitter.com/HumanizingWork https://twitter.com/rslawrence/ https://twitter.com/tptman/ https://www.linkedin.com/company/humanizingwork https://www.facebook.com/HumanizingWork by The Humanizing Work Show

9 min listen

Participant's Key Takeaways from the 2022 Humanizing Work Conference: We’ve just returned from hosting the 2022 edition of our annual Humanizing Work Conference in Veil, Colorado. On the last day of the conference, we asked a few of the participants to share an idea or concept they picked up that was particularly meaningful or useful to them, that they thought you might benefit from hearing. In this episode, you’ll get a glimpse into the takeaways from seven participants on ideas you can use at work right away. Episode page: https://www.humanizingwork.com/humanizing-work-2022-conference-participant-takeaways/ Connect with Humanizing Work: https://twitter.com/HumanizingWork https://twitter.com/rslawrence/ https://twitter.com/tptman/ https://www.linkedin.com/company/humanizingwork https://www.facebook.com/HumanizingWork by The Humanizing Work Show

9 min listen

The Secret to Easier Prioritization: People often assume prioritization—whether for a Scrum product backlog or a personal todo list—is an analytical problem best solved with value calculations and spreadsheets. But it turns out that great product people tend to use intuition, gut feel, rather than analysis to prioritize. In this episode, Peter and Richard introduce a set of heuristics gathered from the best product people that you can use to prioritize work quickly and intuitively. Episode page: https://www.humanizingwork.com/secret-to-easier-prioritization/ ‎ Connect with Humanizing Work: https://twitter.com/HumanizingWork https://twitter.com/rslawrence/ https://twitter.com/tptman/ https://www.linkedin.com/company/humanizingwork https://www.facebook.com/HumanizingWork by The Humanizing Work Show

11 min listen

How do you split a “technical story”?: In this episode, Richard and Peter take on the challenge of so-called “technical stories,” backlog items that emerge from a development team and that don’t represent a clear slice of customer value. How should a product owner handle these? Are “technical stories” even a thing? Episode page: https://www.humanizingwork.com/technical-stories/ Connect with Humanizing Work: https://twitter.com/HumanizingWork https://twitter.com/rslawrence/ https://twitter.com/tptman/ https://www.linkedin.com/company/humanizingwork https://www.facebook.com/HumanizingWork by The Humanizing Work Show

8 min listen

What do I focus on as a new Product Owner?: In this episode, Richard answers the question: “What should I focus on as a new Product Owner?” Being a Scrum Product Owner is a big job, and it’s easy to get overwhelmed, so Richard breaks down what’s most important to focus on in the early days and in what sequence. Episode page: https://www.humanizingwork.com/new-product-owner-focus/ Connect with Humanizing Work: https://twitter.com/HumanizingWork https://twitter.com/rslawrence/ https://twitter.com/tptman/ https://www.linkedin.com/company/humanizingwork https://www.facebook.com/HumanizingWork by The Humanizing Work Show

17 min listen

Designing Good Experiments: Complex problems, whether in product development or organizational change require an experimental approach. In this episode, Richard and Peter answer a question about how to design good experiments (or probes, to use the Cynefin term). Episode page: https://www.humanizingwork.com/designing-good-experiments/ Connect with Humanizing Work: https://twitter.com/HumanizingWork https://twitter.com/rslawrence/ https://twitter.com/tptman/ https://www.linkedin.com/company/humanizingwork https://www.facebook.com/HumanizingWork by The Humanizing Work Show

7 min listen

Making & Communicating Decisions in Uncertainty with the 3ID Pattern: Leaders often have to make difficult decisions in the presence of uncertainty and complexity. And they need to involve others in the process—sometimes to make a decision collaboratively, sometimes just to bring everyone along. In this episode, Peter introduces the 3ID Pattern, a structure for making decisions in uncertain times, which also works for communicating clearly about a decision that has already been made. Episode page: https://www.humanizingwork.com/3id-decision-making-pattern/ Connect with Humanizing Work: https://twitter.com/HumanizingWork https://twitter.com/rslawrence/ https://twitter.com/tptman/ https://www.linkedin.com/company/humanizingwork https://www.facebook.com/HumanizingWork by The Humanizing Work Show

16 min listen

#85: The Leadership Circle, Our Favorite Leadership Development Tool: Developing effective leadership skills can be challenging. It's difficult to even describe what makes a leader effective, let alone create a practical plan to improve your own leadership capabilities. In this episode, Peter & Richard introduce their favorite leadership development tool: The Leadership Circle. This model provides language to identify behaviors that limit a leader's effectiveness. It also highlights capabilities that are associated with effective leadership. By using the model to assess your own leadership, you can learn how to reduce those limiting behaviors and increase your effectiveness. Episode page: https://www.humanizingwork.com/cracking-the-code-of-effective-leadership-with-the-leadership-circle/ Connect with Humanizing Work: https://twitter.com/HumanizingWork https://twitter.com/rslawrence/ https://twitter.com/tptman/ https://www.linkedin.com/company/humanizingwork https://www.facebook.com/Hum by The Humanizing Work Show

32 min listen

A Path to Real Empowerment for Teams: Just saying “you’re empowered” doesn’t make it happen. In this episode, Peter and Richard offer a more nuanced way to think about empowerment and a structured path to increase the level of empowerment for your employees and teams. Episode page: https://www.humanizingwork.com/path-to-empowerment/ Connect with Humanizing Work: https://twitter.com/HumanizingWork https://twitter.com/rslawrence/ https://twitter.com/tptman/ https://www.linkedin.com/company/humanizingwork https://www.facebook.com/HumanizingWork by The Humanizing Work Show

7 min listen

Effective Sprint Planning: In this episode, Richard and Peter dig into the 3 conditions for an effective Sprint Planning meeting. While this is explicitly Scrum-focused, it’s really about how to have a good team planning meeting, whether you’re using Scrum or not. Episode page: https://www.humanizingwork.com/effective-sprint-planning-episode/ Connect with Humanizing Work: https://twitter.com/HumanizingWork https://twitter.com/rslawrence/ https://twitter.com/tptman/ https://www.linkedin.com/company/humanizingwork https://www.facebook.com/HumanizingWork by The Humanizing Work Show

11 min listen

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133 Employee Engagement Is Terrible. Why It Matters and What Can Be Done.

133 Employee Engagement Is Terrible. Why It Matters and What Can Be Done.

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