In this episode, Tracey Newman and Dan Bentley speak with Jonathan Clegg - Principal & Consultant of Coxswain Alliance and Trevor Harris - Director of Coxswain Alliance.Jonathan and Trevor discuss about how they help non-profit organisations automate their email inboxes using artificial intelligence. This allows staff to spend more time on higher value tasks like customer service and innovation instead of manually sorting through high volumes of emails.Here is a taste of what Tracey and Dan cover in the conversation:Automating inboxes to free up time for innovation in non-profit organisations.Automating email management to reduce stress and increase productivity.  Automating email responses for better customer service.Automating email processing for better employee experience.Automation for business efficiency and impact.Links from the episode:The Coxswain Alliance website: Click hereThe Impacto Consulting website: Click hereImpacto Consulting on LinkedIn: Click here