In this weeks episode, Linda Traylor, VP, Head of Medical Excellence at Acceleration Point and Josh Yoder, Sr Medical Science Liaison at Aurinia, discuss the book, Never Split the Difference by Chris Voss, a MUST read for MSLs and Medical Affairs Professionals. Learn more about… ? How to use tactical empathy and active listening ? What is mirroring and how can it be used in field medical? ? How to use labeling, also called naming ? What are calibrated questions and how can MSLs use them ? What is the 7-38-55 rule and why is it so important   PLEASE sign up for the MSL Talk Podcast Newsletter here: https://www.mslmastery.com/msl-talk-podcast-newsletter-signup   The MSL Talk Podcast is available on all podcast platforms and the MSL Talk YouTube Channel.    MSL Talk is a podcast that features helpful information for current Medical Science Liaisons, Medical Affairs leaders, job seekers looking to break into the pharmaceutical industry in their first MSL role, as well as anyone interested in hearing good industry conversation and medical affairs discussions. #msl #medicalaffairs #medicalscienceliaison #MSLTalk #pharmaceutical