19 min listen
159: Understanding and Wowing Customers With Jessica Embree
159: Understanding and Wowing Customers With Jessica Embree
ratings:
Length:
25 minutes
Released:
Jun 17, 2024
Format:
Podcast episode
Description
In this episode we welcome Jessica Embree from Tulip Marketing into the studio to talk about customer centricity, understanding your customers, and marketing solutions to help your customers thrive. Visit https://www.igniteyourservice.com/6canons to invest in yourself and your team. - Start by listening to your customers and establishing robust communication - Look beyond demographics and focus on solving problems for customers and clients - Find small ways to give little wows to your customers and clients - Find ways to be generous with your expertise Tony Johnson is a Customer Experience Expert, Keynote Speaker, and Author with a wide background including decades in retail and restaurants. He regularly speaks and coaches organizations to IGNITE THEIR SERVICE using his common sense approach to Customer engagement. Tony has spoken to government agencies and Fortune 500 companies to unlock their amazing capacity for excellence. LEARN MORE ABOUT JESSICA: https://tulipmediagroup.com/ https://www.linkedin.com/in/jessicaembree/ Check out my FREE Resources and Training Tools: Web: https://www.igniteyourservice.com/ YouTube: https://www.youtube.com/@TheTonyJohnson Twitter: https://twitter.com/The_TonyJohnson Instagram: https://www.instagram.com/THE_TONYJOHNSON/ Tik Tok: https://www.tiktok.com/@igniteyourservice Facebook: https://www.facebook.com/tonyjohnsoncx/ Music: http://www.bensound.com
Released:
Jun 17, 2024
Format:
Podcast episode
Titles in the series (98)
65: How Will You Bring Your Customer Experience Strategy to Life?: Your vision is only as good as your plan to train, deploy, and validate by Customer Service Academy