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E12: Customer Obsession Meets Unit Economics: Product-Finance Harmony w/ Gusto's CPO Tomer London

E12: Customer Obsession Meets Unit Economics: Product-Finance Harmony w/ Gusto's CPO Tomer London

From"Turpentine Finance" with Sasha Orloff | Startup Finance, Leadership, CFO Strategy


E12: Customer Obsession Meets Unit Economics: Product-Finance Harmony w/ Gusto's CPO Tomer London

From"Turpentine Finance" with Sasha Orloff | Startup Finance, Leadership, CFO Strategy

ratings:
Length:
46 minutes
Released:
Jun 20, 2024
Format:
Podcast episode

Description

In this episode, Tomer London, co-founder and Chief Product Officer at Gusto, shares insights into aligning product and finance teams for responsible growth. He dives deep into the frameworks and practices Gusto employed to make trade-offs between core products, expansion opportunities, and moonshot ideas - all while maintaining a relentless focus on customer needs and healthy unit economics. Tomer discusses Gusto's thoughtful, iterative approach to product development, avoiding the pitfalls of pursuing growth at all costs. He provides a candid look into Gusto's fundraising philosophy and managing the product-finance relationship through the company's evolution from startup to industry leader.

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LINKS:
gusto.com

X/SOCIAL
@sashaorloff
@tomerlondon

TIMESTAMPS:
(00:00) Intro
(01:25) Landing on Payroll
(03:46) Payroll as a Wedge
(05:20:)The Importance of Emotional Pain Points
(07:23) Dream Big, Make it Real
(13:06) The Three Horizons Framework
(15:07) The Importance of Product & Finance Alignment
(17:08) Sponsor: NetSuite | Attio
(21:00) Milestones and Accountability
(24:00) Killing Products
(28:30) Staying Focused Amidst Competition
(30:39) Sponsor: beehiiv | Babbel
(34:00) Fundraising Strategy
(36:46) Evolving Thinking on Profitability
(40:25) The Power of Customer Connection
(42:00) The Future of Gusto
(43:12) Wrap
Released:
Jun 20, 2024
Format:
Podcast episode

Titles in the series (13)

Run the Numbers is a weekly podcast about financial metrics and business models, designed for ambitious people operating tech startups. It's a collection of things host CJ Gustafson (CFO at Partstech and writer of Mostly Metrics) has learned and thought about in the trenches as a tech CFO. This show is meant to serve as a playbook of sorts for the stuff CJ wishes he knew earlier in his career, both from experience and from copying people smarter than himself. Topics frequently touch upon Startup SaaS Metrics, Annual Budgeting, Financial Forecasting, Headcount, Equity, Dilution, and Fundraising – and how all of these drive business performance and growth.