I have known Michelle Benfer over the years and it was great to catch up with her in her role as SVP Sales, Business Line Owner at BILL. [Bill is (according to their website) the intelligent way to create and pay bills, send invoices, manage expenses, control budgets, and access the credit your business needs to grow—all on one platform.] Michelle is a sales leader and in our conversation we talked about how things have changed in sales, how there is some "bad behavior" happening more than before due to the tougher economy and some advice for reps about taking control of their destiny and the big job that front line sales managers have.  Fun fact: Michelle's mom was her sales role model, setting up calls like today's BDRs and SDRs do. When her parents started thinking about college for her and her siblings her mom got a job at Boston College so her kids would get free tuition (perk of working at a university). Mom was smart!  More about Michelle Benfer, ex Hubspot, Limited Partner at Stage 2 Capital - now at Bill.com https://www.linkedin.com/in/michellehughesbenfer/ More from Women Sales Pros - sign up for our 2x month newsletter  https://bit.ly/thewspnews Page on LinkedIn "Women Sales Pros" or connect with Lori Richardson #seeitbeit  https://www.linkedin.com/in/scoremoresales/ https://www.instagram.com/womensalespros/