A frequent flyer Jamey Schrier, founder of Practice Freedom U and author of The Practice Freedom Method: The Practice Owner’s Guide to Work Less, Earn More. Jamey is on a mission to save PT owners from the struggles and hardships of owning a healthcare business in today’s world. Episode TakeawaysDefining the patient experience and it’s component in patient engagementWays to communicate efficiently for your client or patient to understandCreating an XYZ statementHow to train practice owners and staff on business processes and systems Three QuestionsWho is someone the audience should follow to learn more about today’s topic? Dan Sullivan at Strategic Coach What is something the audience should take a look at if they want to take a deeper dive into some of the things we talked about today? Take the PT Practice QuizWhy should people care about this episode/topic? As a practice owner, learning to arm yourself and learning the business of physical therapy. Parting ShotUnderstand your WHO. Do your WHAT statement. Know your Avatar. Know what problem you solve. Use that to start creating the experience that you want your clients and patients to have.” - Jamey Schrier Connect with Jamey and Practice Freedom UTwitterInstagram: Jamey Schrier, Practice Freedom UWebsiteBook PT Pintcast is brewed by:Practice Freedom UFor PT Owners who want to Treat Less, Earn More, and create the business you’ve always dreamed of. Take the Practice Quiz now to see where you stack up. Visit practicefreedomu.com.FYZICAL Therapy and Balance CentersDo you want to open a Physical Therapy Practice? Thinking about selling your practice?You should know this: on average, a private practice who joins the FYZICAL network grows more than 40%! If you’re ready to discover how the largest network of PT private practice owners are growing and adapting to industry changes, visit FYZICALFranchise.comCBDRX4U.comYOUR CBD Store - get the ABC’s of CBD at CBDRX4u.comJackson TherapyProviding awesome adventures in patient care for physical therapists who care about where they’re going! Look no further than JacksonTherapy.comMW TherapyAn EMR is to a Physical Therapist as a Hammer is to a Carpenter. You deserve to LOVE USING IT!It’s time for something better. It’s time for something customizable. That’s where MWTherapy comes in, take a demo of their amazing EMR now at MWTherapy.com where switching your EMR is easy!FIRST ROUND Owens Recovery ScienceYour single course for clinicians who want certification in Personalized Blood Flow Restriction Rehabilitation Training and the equipment YOU Need to apply it properly In your clinical practice. Find out where you can get certified NEXT at www.owensrecoveryscience.com. PARTING SHOTThe Academy of Orthopaedic Physical TherapyThe leaders in orthopedic PT are the academy OF orthopedic PT, orthoPT.org now with Current concepts of Orthopedic PT 5th edition.