In today's episode, we dive deep with Kara Skorepa, a national account manager at Bullhorn. Kara's journey is nothing short of inspiring—faced with managing a diverse array of 60 customers post-acquisition, she turned challenging situations into success stories with sheer perseverance and compassion. From dealing with upset clients due to previous overselling to leveraging CRM systems like Bullhorn and Salesforce, Kara's adaptive approach and human touch transformed customer relationships.Join us as Kara shares her strategies for turning negative experiences into positive ones, the value of storytelling in customer management, and the importance of continual learning and self-kindness in the workplace. We'll also explore how she balances meticulous organization with personal touches, and how she has harnessed the unique strengths of her team to achieve remarkable outcomes.Sit back and enjoy.Kara Skorepa LinkedInAndrew Barry LinkedIn