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Support to Advocacy - The Path to Effortless Customer Experience: Tarun Luthra

Support to Advocacy - The Path to Effortless Customer Experience: Tarun Luthra

FromDigital Strategy Unlocked


Support to Advocacy - The Path to Effortless Customer Experience: Tarun Luthra

FromDigital Strategy Unlocked

ratings:
Length:
23 minutes
Released:
Jun 21, 2024
Format:
Podcast episode

Description

Join our host, Deepak Sharma, for an engaging conversation with Tarun Luthra, Global VP of Customer Experience at SAP. Discover how AI is revolutionizing customer experiences and transforming support functions into revenue drivers. Learn why trust, human connection, and adaptability are more critical than ever in today's digital landscape. Tune in for actionable insights into experience economy, product success, and the future of digital interactions — a must-listen for digital leaders.
Released:
Jun 21, 2024
Format:
Podcast episode

Titles in the series (14)

"Digital Strategy Unlocked" is a show that helps CIOs and other business leaders take a step back, take a breath, and consider the broader perspective, to rethink how digital can transform businesses. In every episode, we look through the lens of Photon’s Colleague Success Management and provide valuable insights to help leaders increase IT product adoption and accelerate business outcomes.