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Episode 1361:
Rosemary Schmidt highlights the importance of responsiveness in workplace communication, drawing on insights from the Gottman Institute's research on relationships. By encouraging teams to respond to "bids" for attention, just as in personal relationships, organizations can foster trust and improve overall performance and collaboration.
Read along with the original article(s) here: https://www.gottman.com/blog/turning-toward-bids-better-work-relationships/
Quotes to ponder:
"Execution and delivery foster trust, which builds stronger working relationships."
"To pay attention means we care, which means we really love."
"Responsiveness serves as a good outward indicator of the health of our relationships."
Episode references:
Why Aren't We More Compassionate? (TED Talk by Daniel Goleman): https://www.ted.com/talks/daniel_goleman_why_aren_t_we_more_compassionate
First Break All The Rules: https://www.amazon.com/First-Break-All-Rules-Differently/dp/1595621113
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