14 min listen
Maintaining Profit Margins and Growth in High-Demand Destination
Maintaining Profit Margins and Growth in High-Demand Destination
ratings:
Length:
48 minutes
Released:
Jun 24, 2024
Format:
Podcast episode
Description
Host Peter Syme sits down with Ambrose Bittner, a seasoned operator of private customised tours across Asia. They delve into the intricacies of running a tour operation, touching on key aspects like process engineering, client communication, and the decision to outsource tasks versus keeping them in-house. Ambrose shares his journey through COVID-19, during which he invested in new back-office infrastructure and refined his booking process. They also explore the challenges of maintaining revenue growth while managing staffing and the delicate balance between business and personal life.Additionally, they look ahead to 2024 and 2025, discussing the evolving travel landscape in Asia and opportunities in Japan. Whether you're a small business owner in the travel industry or simply curious about the behind-the-scenes of bespoke tours, this episode offers valuable insights into overcoming challenges, leveraging AI, and strategically growing a tour operation business.
Released:
Jun 24, 2024
Format:
Podcast episode
Titles in the series (100)
APAC Arival 2019 - So you have made a profit. What’s next? How do we grow?: Most tour and activity operators start their business with a passion. But once that passion turns into profit, every entrepreneur faces the same questions: What’s next? How do we grow? More tours? New destinations? And how do create processes and... by Tourpreneur Tour Business Podcast