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Empowering Sales Teams with Predictive Analytics - w/ Michael Theodore (Scalr)

Empowering Sales Teams with Predictive Analytics - w/ Michael Theodore (Scalr)

FromCX Insider - Customer experience leaders sharing insights and ideas for customer service success


Empowering Sales Teams with Predictive Analytics - w/ Michael Theodore (Scalr)

FromCX Insider - Customer experience leaders sharing insights and ideas for customer service success

ratings:
Length:
35 minutes
Released:
Jun 25, 2024
Format:
Podcast episode

Description

Michael Theodore is the co-founder of Scalr, a cloud computing company that specialises in automation & collaboration software. In this episode, we dive into the importance of employee experience within sales, the secrets to retaining your customers as well as the tools you can use to capture emotion. What mode should you be in, acquisition or retention mode? How can you improve your handover between the sales team and client? Find out more in this episode!

Connect with Michael - https://www.linkedin.com/in/michael-theodore-4b317885/ 



Watch her podcast https://www.youtube.com/@therebekahpanepintoproject




Become a CX Insider -  https://www.linkedin.com/company/cx-insider/




Check out our website - https://cxinsider.com/ 




Thank you to our sponsor! - https://www.acftechnologies.com/
Released:
Jun 25, 2024
Format:
Podcast episode

Titles in the series (100)

The customer experience insights you wish you knew sooner. A podcast interviewing customer experience leaders and experts who share industry ideas. Sponsored by ACF Technologies