10 min listen
Empowering Sales Teams with Predictive Analytics - w/ Michael Theodore (Scalr)
FromCX Insider - Customer experience leaders sharing insights and ideas for customer service success
Empowering Sales Teams with Predictive Analytics - w/ Michael Theodore (Scalr)
FromCX Insider - Customer experience leaders sharing insights and ideas for customer service success
ratings:
Length:
35 minutes
Released:
Jun 25, 2024
Format:
Podcast episode
Description
Michael Theodore is the co-founder of Scalr, a cloud computing company that specialises in automation & collaboration software. In this episode, we dive into the importance of employee experience within sales, the secrets to retaining your customers as well as the tools you can use to capture emotion. What mode should you be in, acquisition or retention mode? How can you improve your handover between the sales team and client? Find out more in this episode!
Connect with Michael - https://www.linkedin.com/in/michael-theodore-4b317885/
Watch her podcast https://www.youtube.com/@therebekahpanepintoproject
Become a CX Insider - https://www.linkedin.com/company/cx-insider/
Check out our website - https://cxinsider.com/
Thank you to our sponsor! - https://www.acftechnologies.com/
Connect with Michael - https://www.linkedin.com/in/michael-theodore-4b317885/
Watch her podcast https://www.youtube.com/@therebekahpanepintoproject
Become a CX Insider - https://www.linkedin.com/company/cx-insider/
Check out our website - https://cxinsider.com/
Thank you to our sponsor! - https://www.acftechnologies.com/
Released:
Jun 25, 2024
Format:
Podcast episode
Titles in the series (100)
Retail Banking Challenges part 4 - RBR Branch Transformation 2019: In the final episode in our retail banking mini-series - Greg, Simon, Adam and Louis talk about their experience at the market leading conference RBR Branch transformation 2019. by CX Insider - Customer experience leaders sharing insights and ideas for customer service success