Sean Wei, the CEO and co-founder of RealChar, shares his journey from working in the autonomous vehicle industry to creating an open-source voice assistant project called Realchar, which eventually evolved into Rivia, a voice AI assistant focused on managing personal phone calls.

The Future of AI and Consumer Empowerment // MLOps podcast #244 with Shaun Wei, CEO & Co-Founder of RealChar.

A big thank you to LatticeFlow for sponsoring this episode! LatticeFlow - https://latticeflow.ai/

// Abstract
Explore the groundbreaking work RealChar is doing with its consumer application, Rivia. This discussion focuses on how Rivia leverages Generative AI and Traditional Machine Learning to handle mundane phone calls and customer service interactions, aiming to free up human time for more meaningful tasks. The product, currently in beta, embodies a forward-thinking approach to AI, where the technology offloads day-to-day burdens like scheduling appointments and making calls.

// Bio
Shaun Wei is a well-connected technology professional with a rich background in developing and analyzing artificial intelligence systems. In 2018, Shaun played a pivotal role in the advent and deployment of Google Duplex, a remarkable AI capable of handling natural conversations and performing tasks such as booking hair salon appointments and restaurant reservations via telephone. His involvement wasn't just limited to the developmental side; Shaun also uniquely positioned himself on the receiving end, gathering insights by interviewing users directly impacted by the technology. This dual perspective has enabled Shaun to grasp both the technical underpinnings and the human-centric applications of AI, making him a valuable asset in the tech industry.

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https://www.rivia.tech/

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Connect with Demetrios on LinkedIn: https://www.linkedin.com/in/dpbrinkm/
Connect with Shaun on LinkedIn: https://www.linkedin.com/in/shaunwei/