In this episode, Tracey Newman and Dan Bentley discuss how organisations can share decision-making at different levels, including strategic, program/service, and individual levels, in order to better meet the needs of clients and stakeholders they support through more inclusive and collaborative processes. Practical tips are provided on setting up structures and processes to facilitate shared decision-making.Here is a taste of what Tracey and Dan cover in the conversation:Sharing decision making at all levels of organisation is essential for client centricity and business success. Sharing decision making with clients leads to better services and improved resource allocation.Organisations should involve people with lived experience in decision-making to ensure strategy is informed by their needs and perspectives. Boards can reduce pressure by involving stakeholders in decision-making, leading to more sustainable and informed strategies.Organisations can use various models, such as advisory boards or rotating groups, to incorporate diverse perspectives.Good stakeholder engagement involves utilising existing groups and resources, making it easy for people to participate. Sharing decision-making in organisations to improve services.Importance of pre-planning and flexibility in designing services that meet individual needs.Co-creating services with clients for better outcomes.Links from the episode:The Impacto Consulting website: Click hereImpacto Consulting on LinkedIn: Click here