Join John Wilson and Jack Carr on 'Owned and Operated' as they look into the cutting-edge world of AI-powered call centers for home service businesses with Tyson from Avoca AI. Discover how AI is transforming the efficiency and effectiveness of call centers in the trades, optimizing everything from after-hours calls to specialized CSR allocation. Tyson shares his extensive background in AI, his journey into the trades, and the groundbreaking features of Avoca's platform. Learn about best practices, the impact of empathy statements, and strategies to enhance your call center's performance, all while setting up your team for success. Episode Hosts: ?John Wilson: @WilsonCompanies on TwitterJack Carr: @TheHVACJack on TwitterSpecial Thanks to Avoca AI Coaching and TrainingLooking to train your call center and technicians back on their calls? Get better performance today with the power of Avoca AI, as your staff learns their pain points and improves end-to-end. We have a special promo code available if you schedule now: ‘OWNED’. Click here to schedule your demo today.https://calendly.com/d/cp54-9jr-nht/avoca-ai-demo?month=2024-06Send us a Text Message.Contact the Owned and Operated Plumbing, HVAC, and Electrical Growth podcast www.ownedandoperated.com info@ownedandoperated.com Leave us a ReviewMore Ways To Connect The Owned and Operated YouTube The Owned and Operated Weekly Insights Newsletter John Wilson, CEO of Wilson Companieshttps://www.wilsonplumbingandheating.comJack Carr, CEO of Rapid HVAChttps://rapidhvactn.com