I'm Simon Calder, and in today’s podcast, I speak with Ian Jeffrey, who leads Great British Rail Replacement. This new company aims to improve the often-dreaded experience of rail replacement by enhancing bus, coach, and taxi services during disruptions. We discuss how they plan to make this service more efficient and customer-friendly.This podcast is free, as is our weekly newsletter. Sign up here to get it every Friday. Hosted on Acast. See acast.com/privacy for more information.