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Engaging Customers in an Economic Crisis
Engaging Customers in an Economic Crisis
ratings:
Length:
20 minutes
Released:
May 19, 2020
Format:
Podcast episode
Description
The single most unproductive question you can ask customers today is, “How can we help?” Gartner Distinguished Vice President and podcast host, Brent Adamson, examines two critical dimensions of customer engagement in a time of deep economic uncertainty and disruption: How to engage customers productively and how to manage tough customer conversations. Both are critically important for sales success today.
Released:
May 19, 2020
Format:
Podcast episode
Titles in the series (47)
The Gartner Sales Podcast: A Preview: Coming soon, the Gartner Sales Podcast, with Brent Adamson. The Gartner Sales Practice is excited to introduce its new podcast featuring some of our best researchers and analysts discussing their latest findings and the practical implications for sales leaders around the world. by The Gartner Sales Podcast